teleMates Australian Telecommunication Service Provider
Home/Business Phone Fault Support
Fixed Wire PSTN Log A Fault Online
teleMates Express Online Fault Reporting System To log a fault for the
"Fixed Wire PSTN Service"

Please fill out the following information:

Name : 
Business Name : 
Contact Number : 
Email address: 
Faulty Service Number(s): 
Fault Description: 

Please include as much detail as possible to assist our technical team

Have you checked all equipment connected to the telephone line? : 
Yes No

Do you understand a call out fee of $120 will be incurred if a fault is logged for a service which is not a network related fault? : 
Yes No

Would you like to divert your calls to another number such as a mobile phone? This is free to set up however call charges apply as per Local, Long Distance or Call to mobile rates. : 
No Yes, please divert to number