TeleMates utilises the 3G dual Band OPTUS 2100MHz/900Mhz Network which covers 97% of the Australian population. All billing and customer service for this service is provided by TeleMates. When within a 3G Dual band coverage area, your call or data session may also access the 2G network.
If you are bringing your own handset you will need to make sure it uses the 2100MHz/900Mhz frequencies and is not locked to another network. If you are using a pre-paid handset from another network, you will find this handset is typically locked to that specific network. Pre-paid handsets locked to the Optus network will function with this network.
4G is now available to customers who connect using a 4G compatible device or handset which will give you access to the 4G 1800Mhz network. 4G Plus devices will also gain access to the 4G Plus (2300Mhz) Networks. 4G and 4G plus is only accessible to customers on the TeleMates “Mates Rates” series of mobile plans.
For information on International Roaming please click here
For information on Mobile Support please click here
To compare network coverage with other networks click here