Postal Address: teleMates Pty Ltd GPO Box 1140 Sydney NSW 2001
Address: Suite 1202, Level 12, 309 Pitt St Sydney NSW 2000
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Hours of Operation General Customer Service 9am to 9pm Mon-Fri (Sydney Time) 9am to 6pm Sat (Sydney Time)
Faults and Technical Support Available 24 hours 7 days per week.
If you are contacting TeleMates regarding an existing account or service you must ensure you are the account holder or an authorised contact pre-approved on the account. TeleMates will not allow third party access to an account as per the Privacy ACT.
If you would like to appoint an Authorised Representative to have access to your TeleMates account you may either :